Support

Symphonyx finds your server through your Plex account, at home or away. If it can't connect: check the server is on; in Plex's server settings turn on Remote Access to play away from home; then in Symphonyx open Settings → Source → Find the server again. You can also type the server's address on the sign-in screen's connection step.

Signing in opens plex.tv in your browser. Approve Symphonyx there, then come back to the app. If you return before approving, tap Sign in again.

Settings → Account → Sign out removes the Plex sign-in from this device. Deleting the app removes everything else it stored. Nothing is stored anywhere else.

Under Settings → Playback choose a quality limit separately for Wi-Fi and cellular. Tracks at or under the limit play as stored; bigger ones are converted to MP3 by your server, which decides the exact bitrate. Maximum never converts.

Long-press an album, playlist, artist or track and choose Download. Saved music plays automatically when you're away from home. Manage it in Library → Downloads and Settings → Downloads.

Settings → Playback has a 10-band equaliser you drag (with a separate setting per output), loudness leveling with a limiter, and a crossfade that skips silent endings and keeps albums gapless.

Tap the speaker button in the full-screen player, or open Settings → Connections → Speakers. The speaker, your server and your device must be on the same Wi-Fi. Speakers play straight from your server. If a Sonos isn't listed, add it by its IP address on that screen.

Use the AirPlay button in the player. Echo speakers play over Bluetooth after you pair them in your device's Settings.

Open Symphonyx once, then try: Symphonyx shuffle, Symphonyx <artist>, Play the album <album> in Symphonyx, Play the playlist <playlist> in Symphonyx, Let's get this party started in Symphonyx, Symphonyx sonic trip. Siri can take a few minutes to learn new phrases after an install. In the Shortcuts app you can add any of these and rename it to a short phrase of your own.

Describe a mood or moment and an AI service of your choice builds a playlist made only of tracks in your library. You add your own key for Anthropic, OpenAI, Google Gemini or any OpenAI-compatible service in Settings → Sonic Travels, and nothing is sent until you tap Allow. It sends what you type and the names of your library's genres, styles, moods and decades, and nothing else. See the privacy policy.